Frequently Asked Questions

We offer a selection of mushroom-related products, including mushroom grow kits, mushroom spores, Lion’s Mane products and other mushroom varieties.

Product availability may vary, so please check the individual product page for the most up-to-date information and product-specific instructions.

Our grow kits are prepared products designed to make growing certain mushroom varieties straightforward and accessible.

Each grow kit may have different requirements depending on the mushroom species. Always follow the instructions supplied with your specific kit

The intended use depends on the individual product and mushroom species. Please refer to the product description and supplied information.

Customers are responsible for ensuring that any intended use is legal in their country.

Every mushroom species has different growing requirements. Your grow kit will come with product-specific instructions explaining how to get started.

For the best results, follow the instructions provided with your kit rather than applying general growing advice.

The timeline varies considerably depending on the mushroom species, kit condition, temperature, humidity and other environmental factors, some growkits are harvastable within two weeks.

Please check the product page or instructions supplied with your particular grow kit for more specific information.

The number of harvests depends on the mushroom species, the individual kit and growing conditions.

Some kits can produce multiple flushes, while others may produce fewer. Product-specific expectations are provided where applicable.

First, check that the kit is being kept under the conditions specified in the instructions.

If you believe there is a problem with your kit, contact us with your order number and photographs of the kit. Our team will help determine whether there is an issue.

Choose the products you want, add it to your basket and proceed to checkout.

Enter your delivery details, select your preferred available payment method and complete your order. You will receive an order confirmation by email once your order has been placed successfully.

We ship to destinations where the relevant products can legally be sold and delivered.

Because regulations can differ between countries, customers are responsible for ensuring that the products they order are permitted in their country of destination.

Storage requirements can differ between products and mushroom species.

Please follow the storage instructions supplied with your specific grow kit.

Yes.

Mushroom products and spores can be subject to different regulations depending on the species, product type and country.

Customers are responsible for ensuring that ordering, possessing, importing and using a product is permitted under the laws applicable to them.

Contact us with your order number, a description of the issue and photographs where possible.

Our team will review the situation and let you know how we can help.

Return rights depend on the product, its condition and applicable consumer-protection legislation.

Some biological, perishable or opened products may be subject to specific return conditions. Please contact us before returning a product so we can provide the correct instructions.

Yes.

Mushroom products and spores can be subject to different regulations depending on the species, product type and country.

Customers are responsible for ensuring that ordering, possessing, importing and using a product is permitted under the laws applicable to them.

We process personal information as necessary to operate our webshop, process orders and provide customer support, in accordance with applicable privacy and data-protection legislation.

For more information, please see our Privacy Policy.